Refund Policy

Last Updated: October 15, 2025

We want you to feel confident shopping with drophub.shop. Below is how our refund process works to ensure clarity and fairness for every customer.

Timeline

Once approved, refunds are processed within 14 business days. If you experience any delay, please contact our support team for assistance.

Secure Handling

All refunds are securely processed through PayPal to ensure your protection and transaction security.

Refund Approval

After your returned item is received and inspected, we’ll notify you by email about your refund eligibility. Approved refunds will be issued to your original payment method.

Pending Refund?

If you haven’t received your refund yet, please check with your bank or card provider. If it still hasn’t appeared after a reasonable time, reach out to us for help at support@drophub.shop.

Exclusions

Refunds are available only for regular-priced items. Sale or clearance items are final sale and cannot be refunded.

Exchanges

We offer exchanges only for defective or damaged products. To begin an exchange, please email support@drophub.shop for return instructions.

Business Name: Drophub
Address: 5930 Highway 305 South, Hernando, MS 38632, United States
Website: drophub.shop
Email: support@drophub.shop
Business Hours: Monday – Sunday, 8:00 AM – 7:00 PM (EST)